Reckon One: users cannot login

Major incident Reckon One Australia New Zealand
15-Dec-24 06:10 PM AEDT · 2 hours, 42 minutes

Updates

Resolved

Reckon One outage issue is now resolved. We will continue to monitor the service. Please contact us if you face any issues.

December 15, 2024 · 08:51 PM AEDT
Monitoring

Reckon One is back online now. We are closely monitoring the service.

Thank you for your patience and we apologise again for any inconvenience caused by this outage.

December 15, 2024 · 08:49 PM AEDT
Investigating

We are continuing to investigate the issue. We apologise for any inconvenience caused by this.

December 15, 2024 · 08:18 PM AEDT
Investigating

We are still investigating the issue that’s stopping users to access Reckon One. We will provide update soon.

December 15, 2024 · 07:11 PM AEDT
Issue

We are aware of the issue where users cannot access Reckon One. The teams are looking at it with the highest priority.
We apologise for any inconvenience caused by this.

December 15, 2024 · 06:10 PM AEDT

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