Reckon One API v2: Getting 401 error for 'Authorisation flow' apps
Minor incident
Reckon API
Reckon One API
03-Nov-23 05:07 PM AEDT
· 2 days, 15 hours, 54 minutes
Updates
Resolved
November 6, 2023 · 09:00 AM AEDT
This issue is now resolved.
If you have any question, please email apisupport@reckon.com.
Monitoring
November 4, 2023 · 11:39 AM AEDT
The issue is now resolved and we’re monitoring the service now.
We apologise for any inconvenience caused by this.
Thank you,
The Reckon API Team
Issue
November 3, 2023 · 05:07 PM AEDT
We are aware of the issue where users on the Authorisation flow are getting the below error in the response for any API v2 endpoint:
{
"message": "Authorization has been denied for this request.",
"code": 401,
"errorCode": "General.BadToken"
}
The team are working on it with the highest priority to resolve this issue. At this time, we are expecting the fix to be available by Monday 6 November 2023.
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